The process begins with a free in-home consultation to understand the scope of the project and suggest the best products within the budget. We follow a systematic approach starting from providing a written estimate, prompt responses to client queries, a welcome packet with all administrative information, timely communication on product delivery, an inspection of products on delivery, scheduling installation, ensuring dedicated crew, and systematic replacement process. After the installation, we walk the owner through the finished product, provide the manufacturer’s warranty card, ask for feedback in written form, and do a complete clean-up.